Delete your account

Fastest: delete inside the App

1. Open Fuzzy Almanac and go to Profile.
2. Open Settings, then Account & cloud sync.
3. Choose Delete cloud account and confirm.

The signed-in flow verifies the account, deletes it from the cloud, signs the App out, and clears the Fuzzy Almanac cache on that phone.

If you cannot access the App

Email us from the same address used for your Fuzzy Almanac account. Use the subject “Delete my Fuzzy Almanac account.” Do not send passwords, authentication codes, veterinary documents, or other sensitive attachments.

Request account deletion

Request address: [email protected]. We may ask you to verify account ownership before deletion.

What is deleted

• Your authentication account and personal profile.
• Your personal Guide progress, device, backup, and account-level records.
• Private cloud files uploaded by your account.
• If you are the only active member, the household and its synchronized pet records.

What may remain

If other active members remain in a shared household, ownership is transferred and shared household records may remain for them. Your account attribution is removed where the database relationship permits. This prevents one departing member from deleting the other members’ shared pet history. Limited provider backups, security records, or records required by law may persist temporarily and are deleted or anonymized on the provider’s routine schedule or when the legal need ends.

Local-only data

Deleting the cloud account clears the local Fuzzy Almanac cache on the phone that completes the in-app request. On any other device, delete the App or use Settings → Clear local cache. Clearing local data alone does not delete a cloud account.

For more detail, read the Privacy Policy.